COLIBRI DIGITAL / RESOURCES
Product enquiries & support
Contact Colibri Digital about product selection, technical documents or an existing order, with a checklist of the information useful for an enquiry.
Send a product enquiry
Email [email protected] for product-selection questions, requests for missing technical documents or an enquiry about an existing order. This site does not take an online payment or confirm stock through the catalogue.
- For a new selection: include the product or series, printer and printhead model, intended application, required colour/packaging or media dimensions, quantity and delivery country.
- For a document request: name the exact product and whether you need a technical specification, safety document or evidence for a particular claim.
- For an existing order: include the order reference, exact product identification and batch or label details when available. Describe the issue without sending unnecessary personal information.
What the website does not confirm
A catalogue listing is not an automatic confirmation of stock, delivery time, minimum order quantity, compatibility with an unlisted configuration or a product-specific guarantee. Request the applicable information from the team before relying on it for an order or production decision.
Warranty and product conditions
Request the written terms that apply to the exact product, transaction and application. This page does not introduce a new warranty duration, promise a response time or replace any terms agreed with your supplier.
Common questions
Can I order directly through the catalogue?
The current website is an enquiry-based catalogue. Contact the team to confirm product selection, commercial terms and supply details.
Where can I download documents?
The document hub lists the files linked from current public product records. If a required file is not listed, ask for the exact product and document.
What information helps with a compatibility question?
Send the full printer model, exact printhead, current ink and intended application to the published contact address. Those details distinguish your configuration from another machine using a similarly named head.